Shipping policy

Butterfly Kisses Wall Art & Decor ships within Australia only.

We offer standard untracked, standard tracked and express shipping.

The untracked shipping option is available for items that are small enough to be posted as a large letter. This option is offered to keep postage costs affordable for our customers. Please note that we do not accept responsibility for items that are not delivered by Australia Post when the untracked shipping option is selected.

Please note that selecting express shipping at checkout does not expedite the processing of your order - it is only intended to fasten the delivery process once your item has been shipped.

As all of our items are made to order, our turnaround at non-peak periods is approximately 2 weeks (excluding postage time). In peak times, that turnaround period may increase to 2-4 weeks (excluding postage time). We therefore recommend you place your order early to allow plenty of time for your order to be made and posted if you require the item by a particular date.

We will endeavour to keep customers informed as to any extended turnaround times via social media in peak times.